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Unable to upgrade vmware tools GSX_v3.1 (build 8848) -> Server_v1.0.1

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I have three Windows 2000 Professional VM's that I moved from GSX 3.1 to Server 1.0.1.

 

I was able to successfully upgrade the virtual hardware and VMware Tools on only one of the machines.

 

The upgrading the vmware tools on the remaining two machines failed with the following error:

 

"Error 1714. The older version of VMWare Tools cannot be removed. Contact your technical support group."

 

My thought is to manually uninstall the VMWare tools using the windows.iso from the GSX 3.1 machine and then re-install using the current build.

 

Can anyone confirm that this is the preferred solution?

 

dce


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