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VMware Tools & Time Sync not working

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Since building what will be our production server for running production virtual machines, I am experiencing probelms with time synchronisation.  Specifically the clocks on Windows 2000 guests are madly gaining time (I havnt tried a linux guest) even though I have vmware tools time synchronisation turned on.

 

I have looked at the following white paper (http://www.vmware.com/vmtn/resources/238) and specificaly looked at the troubleshooting section but it does not seem to offer any help when the vmware tools sync option isnt working.

 

Details:

 

VMWare Server 1.0.1

Host: Fedora Core 4, kernel 2.6.17-1.2142_FC4smp. Running NTP client.

Guest: Windows 2000 SP4 with all current updates

Tools: vmware tools is installed and time synchronisation is enabled.

 

The Problem:

 

Dispite having VMWare Tools installed and set to sync the guest time, the time on the guest is racing ahead of the time on the host.

 

When I reset the clock manually to the correct time, within the first minute its already gained a number of seconds.  It races ahead at a rate of about 24 seconds / minute.

 

I have set

 

timeTracker.periodicStats = TRUE

timeTracker.statInterval = 10

 

and monitored the log and this suggests the timer is pretty much ok.  The "behind by" value varies between 50000 and -10000 and is always "running at" 100%.  Sample extract:

 

Sep 26 12:12:05: vmx| TimeTrackerStats behind by 60636511 cycles (25265 us); running at 100%; 0 stops, 0 giveups

Sep 26 12:12:05: vmx| TimeTrackerStats CMOS-P 796 ints, 79.60/sec, 79.80 avg, 64.00 req; 164413 tot, 131859 req; 25 loprg, 25 rtry

Sep 26 12:12:05: vmx| TimeTrackerStats timer0 226 ints, 22.60/sec, 22.70 avg, 18.21 req; 46772 tot, 37510 req; 2 loprg, 3 rtry

Sep 26 12:12:05: vmx| TimeTrackerStats PIIX4PMTT 6 ints, 0.60/sec, 0.53 avg, 0.43 req; 1097 tot, 879 req; 0 loprg, 0 rtry

 

The Windows Time service is set to Manual and NOT running.  net time /queryconfig says its not configured.   The VMware Tools Service is Started.   I get the same problem on a number of guest installations (all Win2ksp4) all advancing at a similar rate and all running vmware tools with time sync enabled.

 

The clock is correct at initial boot up of the VM by the looks of it, its a minute or so ahead of time by the time I get to log in.

 

I didnt have this problem on our test server which was running FC4 (basically the same host O/S) and the various beta's of VMware Server.

 

Why is it gaining time so much in the first place ?

 

And probably more importantly why isn't VMware Tools correcting the time when the option is set and the host o/s has the correct time?

 

Is there a way to debug what VMware Tools is (or isnt) doing?


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