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Failed to do SSL handshake

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Hi all,

 

I used to have a VMware GSX Server 3.1.0-9089 installed on my laptop (IBM T42, 1.5Mhz, 2Gb RAM, running on WinXP, SP2). 

 

I uninstalled the product a few months ago (I kept the license/users info, when prompted by uninstall)

 

Recently, I installed GSX version 3.22.  The installation went ok, except at some point the computer became very slow.  Then when I tried to open either VMware GSX Server Console or VMware Virtual Machine Console and click Connect to Host button, I got the error:

 

Failed to do SSL handshake

 

I thought maybe the problem was due to invalid or incorrect license information, and tried to enter it manually but Help > Enter Serial Number menu item was disabled.

 

I uninstalled 3.22, even removed the certificate and user info this time, and tried to reinstall 3.1, but now I get the same error.

 

I tried to analyze the logs, but I could not pick up any clues as to how to resolve the problem.

 

In vminst.log, I see a line:

: 03/20/06 12:23:45 Attempting to launch "C:\Program Files\VMware\VMware GSX Server
openssl.exe req -new -x509 -keyout "C:\Program Files\VMware\VMware GSX Server\SSL\rui.key" -out "C:\Program Files\VMware\VMware GSX Server\SSL\rui.crt" -days 1000 -config "C:\Temp\{61496C9B-AE53-46F7-BE4F-AF8E222CBE51}\rui.cfg""

 

which, I suppose, installs the digital certificate used by SSL authentication (why do I need one to access the localhost?).  Is there any way to disable SSL manually from the command prompt?

 

I also wonder if there are any windows-specific services that are required, but are disabled, such as Network DDE, Network DDE DSDM, Routing and Remove Access, Terminal Services...

 

In addition, here are the contents of vmware-xxx-xxx.log file:

 

Mar 20 13:00:03: vmui| Log for VMware GSX Server pid=1528 version=3.2.0 build=build-14497 option=Release.3.2.0

Mar 20 13:00:03: vmui| HOSTINFO: Seeing Intel CPU, numCoresPerCPU 1 numThreadsPerCore 1.

Mar 20 13:00:03: vmui| HOSTINFO: This machine has 1 physical CPUS, 1 total cores, and 1 logical CPUs.

Mar 20 13:00:03: vmui| VmdbCtxGet: Failed to get /host2/#df8c96b58c6f9991/productinfo/name/ (Not found)

Mar 20 13:00:04: vmui| vmdbPipe_Streams: Couldn't read

Mar 20 13:00:09: vmui| SSL: connect failed

Mar 20 13:00:09: vmui| There was a problem connecting:

 

Mar 20 13:00:09: vmui|

 

Mar 20 13:00:09: vmui| Failed to do SSL handshake

 

 

I appreciate any help!


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